Theydon't ship. They usually ask you to pay extra shipping fee or cancel with reason "other". You can get your coupon back, but it is of no use if it is expired. If you make an order, use a coupon and then cancel the order, you will get your coupon back in few hours. But the date of expire will not be extended. Cancellingan order is not a basic right. By pressing the “cancel order” button, you don’t actually cancel your order. The seller needs to approve a cancellation and quite often they don’t. The second, where I had screenshots of the constantly changing tracking info, was the only one I got refunded by AliExpress. Reply reply Ifnot: make a picture of the packaging with the item you received laying next to it. Open a dispute and select something like, received wrong or faulty item. Select you want a refund, fill in the amount you want to get refunded. Upload the video and or the pictures as evidence. [deleted] • 4 yr. ago. Alsoif you created the account using your Facebook or Google account, click login using either of them. Step 2: Go to Account Settings. You will see it when you click on Settings. Tap Edit Profile. Step 3: Click on Deactivate Account button. At this point, you have commenced the process of deleting your account. Tothis day, I have 500 orders on AliExpress. Some of them have more than one product and shipment; but to avoid confusion let’s say there were 500 individual products. But on the 16th I received a refund from the seller, so I cancelled the dispute before AlIExpress had a chance to step in. I have checked that store’s homepage, and it Thats why many people prefer to cancel the order, so they can safely modify it. Cancel order. Main article: Canceling an AliExpress order step-by-step. In any case, canceling the order and reordering it is a good option. Many sellers don’t read the messages in time and the order leaves their warehouse so fast that they don’t have time to Theshort answer to those questions is yes, you can cancel your order and get a refund but it depends. This kind of situation is common. For some reasons after Theactions are the same – if you received the product, you can close or cancel the dispute. If the seller offered money, it’s better to refuse to cancel the dispute and confirm receiving the order. How to Close the Dispute in the AliExpress Mobile App. All the actions in AliExpress mobile app are similar to those on PC. Scam#001: Paypal scam. You want a refund and opened a dispute. Step 1: the seller promises a refund using paypal but first you need to close the dispute. Step 2: you agree to close the dispute and give him your paypal details. Step 3: you actually get a refund on paypal, or so it seems. Step 4: the seller waits until the buyer protection Iwent through a similar situation, my reply was "ok, then You cancel the order" his reply was that I should do it and I replied that I wouldn't and I was just going to wait if they don't ship the order, it would be automatically cancelled (obviously affecting the seller), he replied the order would not be cancelled and it would be forever on Aliexpress waiting J0gI.