Heart Rate sensor just stopped working. Robbeans over 5 years ago. Has anyone had this i can still use my chest strap , but the reason i upgraded was for the wrist hr monitor. I've had in 6 months and this is the first major problem I've had. any help would be appreciated. Updating the Software Using Garmin Express. Before you can update your device software, you must download and install the Garmin Express™ application and add your device ( Using Garmin Connect on Your Computer) . Connect the device to your computer using the USB cable. When new software is available, the Garmin Express application sends it to Mantén pulsada la pantalla táctil. Selecciona Configu ración > Sistema > Restablecer. Selecciona una opción: Para restablecer toda la configuración del dispositivo a los valores predeterminados de fábrica y borrar toda la información introducida por el usuario y el historial de actividades, selecciona Borrar datos y res tablecer config.. The bluetooth connection seemed to be working fine up until this morning. I got a phone call and noticed my watch didn't vibrate. After checking in to it, it wasn't connected to my phone. I went through about every troubleshooting step with no luck. Garmin support had me reset the device and clear the app data, but the app can't find the device Bring your smartphone within 10 m (33 ft.) of the device. On your smartphone, open the Garmin Connect app, select or , and select Garmin Devices > Add Device to enter pairing mode. Hold the touchscreen, and select Settings > Connectivity > Phone > Pair Phone. Troubleshooting. Bluetooth connectivity problems. 2136018 over 3 years ago. Hello, Wanted to ask if anybody solved the Bluetooth connectivity problem on vivoactive 3 watch? I did everything, even re-pair doesn't help. I'm so tired of this watch, would not recommend at all. Ineta. A dedicated community for Garmin users to ask questions, provide answers, and My Garmin Vivoactive 3 Music. 14 DAY TRIAL // JUST $1.00 Play Starfield, Forza Motorsport, and hundreds of other PC games for one low monthly price. During garmin coach workout runs, I am experiencing a device reset or bug, at the very end of the run. What happens is that: Device stops playing music, reset screen comes, and a few seconds later device opens itself, still showing activity but paused. I manually continue activity pressing the button, then finish activity. The device requires heart rate data and a timed, (up to 15 minutes) brisk walk or run to display your VO2 max. estimate. Hold the touchscreen. Select My Stats > VO2 Max. If you have already recorded a brisk walk or run outdoors, your VO2 max. estimate may appear. The device displays the date your VO2 max. estimate was last updated. Garmin Connect. Using the Garmin Connect App; Using Garmin Connect on Your Computer; Customizing Your Device. Changing the Watch Face. Creating a Custom Watch Face; Customizing the Controls Menu; Activities and App Settings. Customizing the Data Screens; Alerts. Setting an Alert; Auto Lap. Marking Laps Using the Auto Lap Feature; Turning On the FIUx.